Delete Your Account
PJmatch — Account & Data Deletion Requests
You can delete your PJmatch account directly in the app, or request deletion by emailing support. This page explains both options and what happens to your data.
Option 1: Delete in the app
- Sign in to PJmatch.
- Go to Settings → Your Account.
- Scroll down and tap “Delete Account.”
- Confirm the deletion.
Your account and data are removed immediately.
Option 2: Request deletion by email
If you cannot access the app, email us at support@pjmatch.com from the email address associated with your account. Use the subject line “Account Deletion Request” and include your registered email. We will process verified requests within 30 days.
What data is deleted
- Your profile information (name, bio, photos, preferences, location)
- Your messages and chat history
- Favorites, matches, profile views, and blocks
- Notifications, event RSVPs, and lounge messages
- Push notification subscriptions
- Your authentication account (email/password or OAuth link)
What data is kept and for how long
We may retain limited server logs and IP-address records for up to 90 days after deletion to prevent abuse, enforce our terms, and satisfy legal obligations. These retained records are not linked to your profile and cannot be used to restore your account.
Confirmation
Once deletion is complete, you will no longer be able to sign in and your profile will no longer be visible to other members. If you change your mind, you must create a new account; deleted accounts cannot be recovered.
Questions?
Contact us at support@pjmatch.com.